Frequently Asked Questions
plug'n'crypt password memory
charismathics appreciates your business. We are sorry that your are facing troubles with our product, and would like to offer you immediate help. Please cross-check your issue with the answers given here, as most of the issues arise from misunderstandings and may be clarified quickly. If not answered, please feel free to fill out our online support inquiry form.
Following is a list to the main support resources related to plug'n'crypt password memory. You are encouraged to read through such technical documentation to better familiarize with our password management solution and get the best performance.
- plug’n’crypt password memory does not recognize my token connected and prompts to connect one
- I cannot access my passwords since plug’n’crypt password memory displays a notice about a locked token PIN
- I am using Internet Explorer 9 with password memory. The password extension is not shown on web pages when I open them using website shortcuts on my desktop or pinned to taskbar. Why?
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charismathics support 
phone | +49 (89) 3090 6700 |
fax | +49 (89) 3090 6729 |
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